Welcome to Our Fruitful Haven: Pricing Policy
We believe that a well-informed customer is a satisfied customer!!
At Greens Of Kerala, we are committed to providing you with the highest quality fruit plants and a seamless online shopping experience. As part of our dedication to transparency and customer satisfaction, we have developed this pricing policy to ensure that you not only have access to an extensive selection of fruit plants but also have a clear understanding of how our pricing works.
Setting Expectations: Why Our Online Plant Prices Differ?
We would like to start by addressing a common query that our valued customers often encounter: the apparent disparity between our online plant prices and those at your local nursery.
It's a valid concern, and we appreciate your desire for clarity and transparency. Our online plant prices may indeed be higher than what you might find locally, and we want to clarify the reasons behind this difference:
Plant Packaging Cost
To safeguards plants during transit, we utilize sturdy wooden boxes for packaging. This meticulous packing process not only safeguards the health and vitality of your plants but also requires additional resources, effort, and care.
The cost associated with plants covers the expense of these durable wooden boxes, the expertise needed for careful packaging, and the extra effort invested to shield your plants from any potential damage during transportation.
|| We take great pride in ensuring the safe and secure delivery of our precious fruit plants to your doorstep.
Plant Shipping Charges
We understand the excitement of receiving your chosen fruit plants promptly and in perfect condition. The cost associated with plants covers the expense of shipping and handling charges. The shipping cost is calculated diligently, taking into account the distance, weight, and size of your order, etc. We work closely with trusted shipping partners to ensure that your plants reach you safely and on time, no matter where you are located.
|| We bring the wonders of nature to your doorstep ensuring fast & safe delivery.
Seasonal / Plants Availability
The pricing structure of our plants is subject to several key determinants, including factors such as the availability of specific varieties, the ebb and flow of seasonal demand, the diverse procurement locations, and considerations for the potential risk of plant damage during transportation.
|| Our commitment is to provide you with a diverse range of fruit plants, each reflecting its own unique qualities and availability dynamics.
Damage / Replacement Insurance
Despite our meticulous care in packaging and our commitment to express delivery, unforeseen circumstances (on rare occasions) can lead to delivery delays and potential plant damage. All expenses related to the replacement of damaged plants, including packaging and delivery, will be borne by Greens Of Kerala. The cost associated with plants includes a nominal insurance fee, which simplifies the replacement process on both the customer and vendor side.
|| Your satisfaction and confidence in our service remain our utmost priority.
Platform & Marketing Cost
Running a successful plant-selling e-commerce platform requires a robust digital infrastructure and effective marketing strategies. The cost associated with our platform/website and marketing is a commitment to serving you better, enhancing your experience, and ensuring that you have access to a diverse range of high-quality fruit plants.
|| These efforts aim to share our passion for gardening with you and to keep you informed about the latest additions to our plant collection.
Additional Resource Cost
When you buy a plant from an offline nursery, the customer-nursery owner relationship typically ends upon plants being loaded into your vehicle, our commitment extends far beyond. We remain dedicated until our customers receive robust and healthy plants right at their doorstep.
Compared to local nursery businesses, an e-commerce venture requires significant investments in both skilled human resources and state-of-the-art technology throughout every phase of the process, Right from preparing the plant for dispatch, transit and ensuring a safe & fast delivery.
|| We are committed to your satisfaction and the success of your gardening endeavors.
GST & Service Charges
While the purchase and sale of plants themselves enjoy full tax exemption, there are essential elements of our online plant-selling business where taxes and service charges become necessary. These charges are primarily associated with logistics, infrastructure maintenance, and other critical aspects that underpin our commitment to delivering exceptional service.
|| We appreciate your understanding and continued trust in us as your gardening partner.
|| Thank you for choosing Greens Of Kerala as your green companion.